Question 1

What types of charts can I upload?

Accepted Answer

TraderLens AI supports any trading chart image in PNG, JPEG, or PDF format. This includes charts from TradingView, MetaTrader 4/5, cTrader, ThinkOrSwim, and any other trading platform. The AI can analyze charts from any timeframe (1-minute to monthly) and any market (forex, stocks, crypto, commodities).

Question 2

How accurate is the AI analysis?

Accepted Answer

TraderLens AI is built to consistently identify chart patterns, trend direction, and key technical levels, and every analysis includes a confidence level to help you assess reliability. No analysis tool is 100% accurate, and all recommendations should be used as part of your broader trading strategy rather than as standalone signals.

Question 3

Is there a free trial?

Accepted Answer

TraderLens AI is a paid subscription service, so there is no free tier. New customers can start with our introductory offer: $4.99 for the first 14 days of full Pro access. After the introductory period, the subscription automatically renews at $29.00/month unless canceled. You can cancel anytime before your first renewal.

Question 4

How is the Pro plan different?

Accepted Answer

Pro subscribers get unlimited chart analyses, advanced pattern recognition, real-time market data integration, priority support, and the ability to export analysis data. Pro is ideal for active traders who need frequent analysis and advanced features.

Question 5

Is this financial advice?

Accepted Answer

No, TraderLens AI provides technical analysis tools for educational purposes only. All analysis results and recommendations are NOT financial advice and should not be considered as such. Always conduct your own research and consider consulting with a qualified financial advisor before making trading decisions.

Question 6

What markets and timeframes are supported?

Accepted Answer

TraderLens AI works with any market (forex, stocks, cryptocurrency, commodities, indices) and any timeframe (1-minute to monthly charts). The AI is trained to recognize patterns and structures regardless of the underlying asset or time horizon.

Question 7

How quickly do I get results?

Accepted Answer

Analysis typically completes within 10-30 seconds after upload. Our AI processes the chart image, identifies patterns and levels, and generates comprehensive recommendations almost instantly.

Question 8

Can I use TraderLens AI on mobile devices?

Accepted Answer

Yes! TraderLens AI is fully responsive and works on desktop, tablet, and mobile devices. You can upload chart screenshots directly from your phone and get analysis on the go.

Question 9

What if the analysis seems incorrect?

Accepted Answer

While our AI is highly accurate, market analysis is inherently subjective. If you disagree with an analysis, consider it as one perspective among many in your trading decision process. Remember that even professional analysts often disagree on market direction.

Question 10

How do I manage or cancel my Pro subscription?

Accepted Answer

You can manage or cancel your subscription at any time directly from your Account page. When you cancel, you will retain your Pro features until the end of your current billing period, after which your Pro access ends.

Question 11

My account status didn't update immediately after upgrading, what should I do?

Accepted Answer

After upgrading your plan (especially via web or mobile app stores), it might take a moment for your account status to reflect the changes due to data synchronization. If your dashboard doesn't update automatically within a minute, please navigate to your 'Account' page and use the 'Refresh Status' button. This will manually sync your latest subscription information and update your access.

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Market Bias

Key Support & Resistance

Chart Patterns & Structure

Entry, Target & Invalidation

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How TraderLens AI Works

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